Direct Life Insurance Awards 2020
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The Direct Life Insurance Awards identify market leaders and product excellence in Direct Life Insurance to give consumers confidence in this competitive market. Recognition by Plan For Life through an independent, objective and transparent research process also provides industry participants an insight into best practice and a benchmark to compare performance. The 7th Annual Direct Life Insurance Awards 2020 virtual live event was held on 22 October 2020.
Watch The Event:
Download the Media Release (PDF):
PFL Media Release Direct Life Insurance Awards 2020
Award Categories
Overall Direct Life Insurance Excellence
Product Awards: Term Life, TPD, Trauma Stand Alone, Trauma Rider, Income Protection, Accidental Injury, Funeral Cover, Debt Insurance, Tailored Medical Sector.
Customer Service
Innovation - Technology
Innovation - Product
Marketer Overall Product Award
Marketer Customer Online Experience
Judging Process
To ensure fairness and transparency in the awards process, the assessment for the Direct Life Insurance Excellence Awards is based on independent research conducted by Plan For Life based on Key Factors including: Company Financial Position, Company Market Performance (sales and market share), Product Features, Premium Rates, Customer Service and data request. The Direct Life Insurance Excellence Awards are open to all Australian providers of Direct Life Insurance products.
Plan For Life Experience
Plan For Life, Actuaries and Researchers is the leading independent supplier of Australian managed funds and life insurance market information with 30 years in business. We have over 10 years’ experience in undertaking research underpinning the AFA Life Company of the Year Awards, recognising Life Insurance Company excellence in the provision of products and services to financial advisers and their clients.
